What we collect, why, and how to ask us about it.
Last updated Not decided yet
This page is being prepared. Parts marked “Not decided yet” are open policy decisions and are not promises either way.
In plain words
- What we collect
- Only what you type into a form, and the request it belongs to.
- Why
- To answer that request.
- Who sees it
- senTavus and the one agent who handles your request. Never sold, never shown publicly.
- How long
- Not decided yet
- How to ask
- Call or write to us — details at the end of this page.
What we collect
What we collect
- Search, viewing, question and message forms
- Your name (optional), a phone number or email, and what the request is about (segment, property reference, filters).
- Evaluate my property
- Property facts you enter, photos you upload, and detected facts you confirm.
- Feedback
- The text you write, how your name is shown, and the confirmed interaction it refers to.
- Verification
- Not decided yet
- Browsing
- Not decided yet
Why
Why
Each kind of data has one purpose, tied to the action you took: answer this request, prepare this evaluation, publish verified feedback.
Legal basis Not decided yet
Where forms send it
Where forms send it
- Your form
- senTavus core — one request record
- The one agent who handles it
Your contact is never sold and never shown on the site. Photos from an evaluation are private evidence and are not published.
Processing location Not decided yet
Verification and contact data
Verification and contact data
We never merge your contact with another person’s automatically. If two requests look like the same person, a person at senTavus decides.
Verification provider Not decided yet
Feedback data
Feedback data
- The feedback text
- Your first name and initial, or hidden
- The month of the interaction
- Your contact
- The interaction record
- Reports about feedback
Retention
Retention
| Data | Kept for | Then |
|---|---|---|
| Request forms | Not decided yet | Not decided yet |
| Evaluation facts and photos | Not decided yet | Not decided yet |
| Feedback | Not decided yet | Not decided yet |
| Verification events | Not decided yet | Not decided yet |
Your rights
Your rights
- See the data we hold about you
- Correct it
- Ask us to delete it
- Object to how it is used
Applicable law Not decided yet
Response time Not decided yet
Contact
Contact
Questions about your data:
Named data contact Not decided yet